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Replaceable Cartridge - Contains a total of 2 filter cartridge(One has been installed). A filter cartridge can be used by a family of four for about 6-8 months. (Tips :The filter cartridge will make a sound if it is shaken vigorously,please consider this before order.)
Essentials For Body Care - Shower head filter removes unpleasant odors & impurities, reduce dry and itchy skin, relieve fatigue quickly, protect the health of skin, hair and nails. Especially suitable for people with sensitive skin, children and pets.
1/2" Thread Type, Widely Compatibility - Our shower filter uses standard 1/2" thread type for most homes and can be placed on rain shower heads, fix shower heads and hand showers. (But still please confirm the size for installation before purchase.)
Consistent Water Pressure & Easy Installation - High output shower filter won’t reduce existing water pressure for an improved rinse. Installation takes only a few minutes and no tools required. We also supply free teflon tape and 2 rubber washers to avoid leakage.Installation is simple and only takes a few minutes.
General Policy:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You will be responsible for the shipment of the item, and any applicable shipping charges will not be refunded.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Any item that has been used or is not in new resalable condition may be subject to restocking fees determined by Home Filter Experts.
Alka Viva Water Ionizer:
30-day Water Ionizer Return Policy
Unused product with an unbroken manufacturer’s seal on the box can be returned within 30 days of purchase for a full refund. If the manufacturer’s seal is broken, please contact us for your options as restocking fees will apply. The original shipping charges will not be refunded and return shipping charges is paid by the purchaser. Additional charges may apply for scratches, dents, and other impurities at Home Filter Experts discretion and has the right to refuse any return with a broken manufacture seal. Please contact us now for any questions. homefilterexperts@gmail.com.Note: all sales of custom color ionizers are final and are not eligible for return or exchange.
Whole House Filtration System 30-day Return Policy:
Unused product with an unbroken manufacturer’s seal on the box, can be returned within 30 days of purchase for a full refund. If the manufacturer’s seal is broken, you may return the product within 30 days of purchase less a 15% restocking charge. The original shipping charges will not be refunded and return shipping charges is paid by the purchaser.
Waterdrop RO, Undersink, and filtration Refund and Return Policy:
We accept return reasons including defective, no longer needed, change mind, not as described, etc. within 30-days. If you want to return the item without any quality issue, you need to bear the return fee yourself and pay 20% of the original order as a restocking fee. If you received a damaged / incorrect item and you want to file a claim, please email service@waterdropfilter.com together with your order information and the picture of the damaged / incorrect product. We are eager to help.
If you would like to return a product, please follow the next guidelines:
Step 1 : contact the customer service team before return a product, we will reply you with return tips within 24 hours.
How to contact:
Email: service@waterdropfilter.com
Toll-free Tel: (888)-352-3558
Step 2 : prepare package after you get confirmation from customer service team, please be noted the following requirements:
Step 3 : Please contact our customer service and send your return tracking number. We will track the package, and refund your money within 5 working days after we receive and check the package .
Cancellation
If you wish to cancel an order, please contact our customer service team
You must contact us before shipment confirmation.
We can cancel the order for you at no additional cost. The cancellation may take up to 3 days, thank you for your patience and understanding.
Shipping information: Most orders delivered within 5-7 business days.
USA: We offer free shipping in the lower 48 states on orders over $69.99. Hawaii and Alaska calculated at checkout.
International: Shipping charge is calculated at checkout; we are not responsible for any duties during delivery. General international shipping time is 7-21 days with optional express shipping and confirmation of the order.
All order ship directly to you from the United States within 48-business hours. Orders placed on Fridays, holidays or on weekends will be shipped the following business day. Once your order ships we will email your tracking number, which will give you shipping updates.
Whole-home systems are made to order and ship in 2-3 weeks.
Questions? Send us an email at any time to homefilterexperts@gmail.com or shoot us a text 775 467 8610 for a faster response.
After 2 years I replaced it all, no issues! Will purchase more for the holidays and friends.
You will not regret it, my skin feels soft and my redness is gone! No more dry skin, thankfully it shipped very quickly.
I have really harsh hard water where I live, I have noticed a drastic different in just one week! Highly recommend this product to anyone who has hard water. Super easy to install. Will definitely be repurchasing this product in the future. My showers are much nicer and better for my color treated hair
I was in the shower washing my hair one day and just looking at all of the hard water build up in my shower. Mind you I had just cleaned it less than three days prior. So; I'm thinking if it is this harsh on my shower it has to be just as much if not more on my hair and body. I had been itching so much that it would wake me out of my sleep. I ordered the shower filter and after about two weeks the itching had stopped. Super grateful!!! I will keep this in rotation for sure. Thank you
I've purchased these in the past at my old home but have been living in an apartment for a couple years now that has terrible city water. Our skin has improved since we've installed the filters on both of our shower heads, hair products work so much better too. Easy to install and they do not leak. The added benefit is I don't get orangey mineral build up in the shower like we used to! We will continue to get replacement filters as we live here :)
After 2 years I replaced it all, no issues! Will purchase more for the holidays and friends.
You will not regret it, my skin feels soft and my redness is gone! No more dry skin, thankfully it shipped very quickly.
I have really harsh hard water where I live, I have noticed a drastic different in just one week! Highly recommend this product to anyone who has hard water. Super easy to install. Will definitely be repurchasing this product in the future. My showers are much nicer and better for my color treated hair
I was in the shower washing my hair one day and just looking at all of the hard water build up in my shower. Mind you I had just cleaned it less than three days prior. So; I'm thinking if it is this harsh on my shower it has to be just as much if not more on my hair and body. I had been itching so much that it would wake me out of my sleep. I ordered the shower filter and after about two weeks the itching had stopped. Super grateful!!! I will keep this in rotation for sure. Thank you
I've purchased these in the past at my old home but have been living in an apartment for a couple years now that has terrible city water. Our skin has improved since we've installed the filters on both of our shower heads, hair products work so much better too. Easy to install and they do not leak. The added benefit is I don't get orangey mineral build up in the shower like we used to! We will continue to get replacement filters as we live here :)
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